Privacy Policy

How we use your data and what rights you have

Who we are

We are City Cars Leicester and our website address is: https://citycarsleicester.com.

Contact Forms

If you complete and submit a contact form, you are providing us with your name, phone number, and email address and you explicitly grant us permission to use these details to contact you for the purposes of your enquiry and any additional marketing information, directly or indirectly related to your enquiry. We are strongly against spam and we will only send out marketing material when we feel it is relevant to our clients.

Analytics

We use Google Analytics for data collection. This data is stored securely on Google servers. We do not generally collect personally identifiable information through analytics, but more behaviour related i.e. link clicks, scrolling, page views, etc.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data with any other party, unless your project requires use of a third party vendor in which case, with your consent, we will share your information with them. If there are any third party plugins or features we use, you will see a separate privacy policy specific for them. 

How long we retain your data

Your data may be retained for up to 12 months if you submit a form with your details on our website, for the purposes of your enquiry only. We do not sell your data.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Contact form submissions are sent through an automated spam detection service.

Contact Information

You can contact us by emailing us on admin@citycarsleicester.com. Alternatively, visit our contact page to see further contact details.

Additional information

How we protect your data

We store all data securely with a trusted hosting provider and we ensure all of our systems have been updated with the latest security patches where available.

What data breach procedures we have in place

If a data breach was to occur, we would notify all affected parties at the earliest possible time, and endeavour to retrieve the data, or at least find the cause of the data breach. Appropriate action would be taken at the time dependent on circumstances. We would also urge affected parties to change any passwords they may be using as part of the data that was breached.